Shipping Policy

When will my order be packed and shipped?–For one or several boxes of samples

It takes 2-3 days to process the order. It is estimated that the delivery time is 5-8 days, and the total delivery time is 7-11 days

How is my shipping fee estimated?
For the purchase of less than one case of samples, the price includes freight. You can complete the order by placing the order directly and paying through the shopping cart. For the purchase of more than one case or even more, you need to contact our customer service team. The customer service will confirm the transportation expenses according to your country and region. Air or sea transportation will be selected according to the customer’s demand. The speed of air transportation is relatively fast, but the price is high, the speed of sea transportation is slow, and the price is low.

How long does shipping take?
We take every effort to ship all orders as soon as possible once we confirmed all information. Delivery time frames of standard shipping service will depend on the service level offered. Normally, customers will get their orders in 5-9 business days. Delays might happen due to the weather, the delivery policy, and other reasons.

What shipping options are available?
We currently ship all orders via UPS EXPRESS, USPS EXPRESS, and DHL EXPRESS. Non-US regions can also be sent by international express.

Do I have to pay the fee for return shipping?
It depends on the return condition. If it’s a quality problem return, we take responsibility for the return shipping fee and express our sincere apology to you. If it’s a personal reason, we only accept the return of resaleable products and you are responsible for the shipping fee.

How to own my N95 brand?

Contact our professional sales team and tell us what you need. We ensure that we can provide the proposal you need.